Acceptance of TermsBy accessing the site via the World Wide Web or any other medium, User accepts and agrees to all conditions imposed in this Terms of Use Agreement.
Rogue Engineering, Inc. reserves the right to modify these Terms of Use at any time without notice to User, including imposing a fee to access certain materials contained on the site. Any change in these Terms of Use is effective immediately upon User’s receipt of notice from Rogue Engineering. Notice can be given through e-mail, posting on the site or any other means by which User may obtain notice. Users should periodically check these Terms of Use for changes. Any use of the site after changes have been made shall be deemed acceptance of those changed Terms of Use.
Rogue Engineering, Inc. has the exclusive right to control accessibility, hours of use, features on the site and any other information found on the site. Rogue Engineering can restrict access to any or all portions of the site or remove any information or content from the site at any time. Rogue Engineering reserves the right to monitor use of the site. User is solely responsible for providing the equipment related to accessing the site, including all computer, remote communications equipment, telephone or other equipment.
Prices All prices are quoted net FOB Upper Saddle River, NJ. All prices are shown in U.S. currency. Prices are subject to change at any time without prior notice. You will be notified of any price change at time of order. Prices do not include shipping and handling unless specifically noted.
Payment Acceptable forms of payment are limited to:
Personal checks will be accepted as payment only after the funds have cleared and been transferred into Rogue Engineering's account. All merchandise remains the property of Rogue Engineering until payment is finalized. Deposits may be required for special order items and are non-refundable.
International Orders: We do NOT accept credit cards from countries outside of the US. International Paypal payments may be accepted in the cases where your country has verified you and your address. Otherwise, payment must be made by bank wire transfer.
Shipping All items will be shipped UPS Ground or FedEx Ground unless prohibited by size or weight, in which case a motor freight carrier will be used. Expedited shipping may be available at additional cost upon request.
USPS is not an option for domestic orders, except for Military orders.
For International orders, we can ship by TNT.
Returns
To simplify the return process, see the chart below:
The legal speak regarding returns:
Rogue Engineering will not accept unauthorized returns. If you need to return an item, please contact us prior to doing so. If conditions for product return as stated below are met, we will issue you a return authorization number that must be clearly marked on your return package. With the exception of returns caused by our error, shipping costs for returned items will be buyer's responsibility. No return will be accepted without invoice number or date of sale. To receive a refund or credit, returned items must be in original packaging, unused, in original condition and received by Rogue Engineering's within 30 days of your original receipt of the product. No credit will be issued for damaged, installed or deformed items. Items will be inspected prior to issuance of any refund or credit. Special order items and electrical parts cannot be returned unless they are defective. All returned items are subject to a 20% restocking charge unless return was caused by our error.
Damaged Items Rogue Engineering and its suppliers deliver merchandise to carriers properly protected and packaged. Therefore, damage in transit is the responsibility of the carrier. If a package appears damaged when you receive it, indicate the condition of the package (i.e., specific damage) on your receipt from the carrier along with your signature. If damage is discovered after opening the package, notify the carrier immediately. Claims for damage must be handled through the carrier, not Rogue Engineering's. If necessary, we will assist you in any claim to the degree practical.
Guarantee Unless otherwise noted, all Rogue Engineering's products are guaranteed to be first quality merchandise. Many products carry a manufacturer's warranty. Rogue Engineering will pass this warranty on to original buyer. Parts purchased used or through unauthorized distribution channels will will no longer carry a warranty whatsoever. There is no warranty, expressed or implied, on any parts used for competition or track events. Additionally, there is no warranty on electrical parts. Buyer shall notify Rogue Engineering immediately upon discovery of any product defect. Defective items must be returned for replacement in accordance with our return policy and at buyer's expense. We will replace all defective items that meet return/replacement requirements, but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested.
Parts Warranty Rogue Engineering products carry a non-transferable 12 month warranty against defects from time of purchase. This means parts purchased used or through unauthorized Rogue Engineering retailers (including parts purchase from online auctions such as eBay) carry NO warranty whatsoever, regardless of condition. If you purchased a used car, which already had our parts on it, it also does not carry any warranty whatsoever. Parts used in competition, racing, or abuse during this time period is no covered. The warranty does exclude the following:
Product Use Many products sold by Rogue Engineering may not be DOT or TUV approved for highway use on public roads. These products are designed for show, off-road or racing applications only. It is the sole and complete responsibility of the buyer to ensure that their vehicles meet all federal, state and local laws and regulations. Buyer assumes all liability and risk associated with the use of high performance products and holds Rogue Engineering and its owners harmless of any liability.
Installation Professional installation by an experienced facility is recommended as many of the parts sold are "aftermarket" and not OEM. This means while these parts replace factory OEM items, modifications may be necessary to insure proper fitment and functionality. Cutting, trimming, filing, sanding, bending and general customizing may be required.
It is recommended that these parts NOT be installed by your local BMW authorized retailer (the dealer). Many service technicians at BMW dealers have been trained only to use and install factory OEM parts and may damage, incorrectly install, or overcharge for the installation of aftermarket parts.
Whereas many of our parts can be installed by enthusiasts, YOU assume the liability of the installation. If you cannot do it, bring it to a professional, with experience, and PAY THEM to install it. An unsuccessful installation on jackstands, on your garage floor, does NOT constitute a defect in manufacturing.
Limitation of Terms These terms may change without notice. Last updated 8/3/23.
